Returns

Full refund, credit or exchange. Returns may be made within 30 DAYS of original invoice date.  NO RETURNS AFTER 30 DAYS.  Due to our seasonal business we cannot accept returns after December 25th.  Products must be in original packaging.  Sale items,  personalized stockings and personalized ornaments may not be returned unless defective.

Shipping Damage or Shortage:
In the event your order arrives with visible damage, document damage with delivering carrier. Report any shortages to St.Nicks within 5 business days of receipt. 

Tree Returns:

All trees are warranted by the manufacturer . Please contact them with any defects or damage.  Be sure to fill out your warranty card and send it in so that your warranty is properly recorded with the corresponding tree manufacturer. For simple lighting repair and setup questions please E-Mail St.Nicks at Customerservice@StNicks.com

Return Instructions: 

1.  Please call Customer Service (800-875-8865) for a Return Authorization Number (RA#). Items returned MUST have a RA# or they will be refused at the shipper's expense. Returns must be in original undamaged package or carton to receive credit. 

2.   Fill out the return form included with your order

3.   Carefully package the item in its original packaging

4.   Place a copy of your receipt in the box, with your return form.

5.    Ship your package to us via UPS, Fedex or Postal Service. Be sure to put your RA# on the shipping label.  Items returned MUST have a RA# or they will be refused at the shipper's expense. Our Address is 5221 S. Santa Fe Dr. Littleton,  Colorado 80120

To Ensure a Full Credit:

• Do Not mark on the original packaging 

• Be sure RA# is on your shipping label

• Enclose a copy of your receipt

• Return in original packaging

Your account will be credited after receiving and inspection of the merchandise. We are sorry we can not offer credit for shipping cost if your order reached you in good condition.

Limited Warranty and Responsibility: 

St.Nicks warrants our products for 30 days with proof of purchase. (St.Nicks  shall have no liability whatsoever in any event for payment or incidental or consequential damages, including, without limitations, installation costs and damages for personal injury and or property.) Certain products may represent shock or fire hazard if improperly installed or altered in any way. This warranty does not apply to any product which has been improperly installed in accordance with current local codes and/or the National Electric Code.